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other Jobs in China

Online search for jobs, vacancies and work in the industry Other in China

185 jobs found
Logo of Ctrip.com
Customer Service Representative-Korean
Posted 8 hours ago
Ctrip.com shanghai, shanghai
Core Responsibilities Serve Korean speaking clients for inquiries on different Ctrip products (flights, hotels and trains) and questions on their bookings; Solve the problems for clients via Call, Chat and Email; Handle clients problems with empathy and patience in a goal-driven environment;  Work as part of a high-performing team, supporting and helping colleagues when required; Attend regular team updates; Keep up-to-date with latest promotions and initiatives;  Read, understand and follow the Company Policies and Procedures; Assist in ad hoc assigned projects.Key Qualifications and ExperienceEssential college graduated or above;  Strong communication skills in Korean and English, both verbal and written; Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills; Proficient typing abilities with a better than average Korean - typing speed; Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes; Ability to listen and build rapport quickly; Enthusiastic yet conscientious and diligent approach to work; Completer-finisher with a good attention to detail.Desirable Ability to touch-type; Passionate about travelEmployee benefits  Variable training courses; Paid annual leave; Attendance meal allowance; Annual on-target bonus. Language: Korean, English
8000 - 12000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Advisor English/Japanese/Korean
Posted 20 hours ago
Ctrip.com shanghai, shanghai
About the PositionWe are looking for a Customer Service Advisor, who will be supporting Trip.com’s customers for products from hotel reservations to flight tickets to everything about travel. As the voice of Trip.com, you will use your interpersonal skills and passion to let travelers trust us to take care of their trip.This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part our dynamic and fast-growing team? Key Responsibilities• Assist customers with their inquiries and concerns in English / Japanese / Korean via phone, chat, or email;• Communicate effectively with customers, showing empathy and patience;• Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;• Advocate the Trip.com culture both internally and externally;• Assist with ad hoc projects assigned by Team Leads / Supervisors.Requirements• Proficiency in both verbal and written English / Japanese / Korean;• Have a passion for helping and supporting others. You gain a sense of fulfilment from saving someone’s day;• Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;• Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);• Positive and forward-thinking attitude, with a diligent and result-orientated approach to work. Language • English, Fluent • Japanese, Fluent • Korean, Fluent var TIAOJIAN_NUM =0;
8000 - 12000 RMB/Month | full-time | other | none
Logo of Ziel Home Furnishing Technology Co., Ltd.
German Customer Service Executive
Posted a day ago
Job Description:1.Provide good customer service, quickly handle and accurately reply to customers' emails, including providing pre-sale consultation, order tracking information and answering after-sales issues;2.Properly handle customer complaints and disputes, improve customer satisfaction and account favorable rates, and maintain good account status;3.Collect customer related data, participate in customer service satisfaction promotion planning and implementation;4.Give feedback to superiors about questions or solutions collected, communicate with relevant departments, and improve team efficiency and overall coordination;5.According to the company's business plan, implement activities to increase customer conversion rate, repeat purchase rate and customer loyalty;6.Complete other work arranged by supervisor efficiently.Requirements:1. Full-time work is required;2. Native German speaker is required;3. Bachelor's Degree or above is required;4. Be familiar with E-commerce will be a plus;5. Experience working in China will be a plus;6. Above one year working experience in customer service area will be a plus;7. Good patience and teamwork spirit, strong learning and execution ability, great sense of responsibility.Benefit:1.Provide assistance in working visa apply;2.12k-18k/month (before tax), negotiable based on the quality of work;3.8 hours/day, 2-day weekend, offical holiday;4.Provide Housing allowance, Meal subsidy, Annual home visit bonus;5.Provide Insurance, Annual physical examination;6.Festival gift, Monthly birthday party, Daily afternoon tea and snack time.Address:No. 198-19 Songshan South Road, Dongfang Building 6F, Suite 601, Erqi District, Zhengzhou City Job highlights Work visa Paid annual leave Air travel allowance Medical & accidental insurance Language • German, Native level • Chinese, Conversational var TIAOJIAN_NUM =0;
12000 - 18000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Service Representative-Russian
Posted 2 days ago
Ctrip.com shanghai, shanghai
About the PositionWe are looking for an Russian Customer Service Advisor, who will be supporting Trip.com’s customers for products from hotel reservations to flight tickets to everything about travel. As the voice of Trip.com, you will use your interpersonal skills and passion to let travelers trust us to take care of their trip.This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part our dynamic and fast-growing team? Key Responsibilities• Assist customers with their inquiries and concerns in Russian via phone, chat, or email;• Communicate effectively with customers, showing empathy and patience;• Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;• Advocate the Trip.com culture both internally and externally;• Assist with ad hoc projects assigned by Team Leads / Supervisors.Requirements• Proficiency in both verbal and written Russian & English;• Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;• Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;• Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);• Positive and forward-thinking attitude, with a diligent and result-orientated approach to work. Job highlights Work visa Paid annual leave Air travel allowance Medical & accidental insurance Language • Russian, Native level • English, Fluent var TIAOJIAN_NUM =0;
10000 - 13000 RMB/Month | full-time | other | none
Logo of Robotix Institute
Robotics Instructor for Kids
Posted 2 weeks ago
Robotix Institute shanghai, shanghai
We are hiring Robotics&Coding Instructors for kids. We are especially interested in those with Robotics (LEGO Mindstorms/VEX/ROBOCUP/BATTLEBOTS).  Requirements: -Native English Speaker(Must be from USA, Canada, British, Ireland, Australia). -Passion for learning robotics and teaching kids. -Obtained or pursuing a degree in Mechanical Engineering, Computer Science, Electrical Engineering or related field preferred but not required. -FIRST/VEX Robotics Competition experience would be a big plus. -Energetic, patient, and an expert at communicating with kids. Required Qualifications: Associate /B.A/B.S. in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or related field preferred. Desire to implement and evaluate next generation educational models. Experience with STEM courses in a professional or research setting. Experience teaching or tutoring STEM courses. Strong written and oral communication skills. Self-motivated and organized. Proficient at finding solutions to problems  Preferred Qualifications: Experience with robotics competitions (FIRST, VEX, ROBOCUP, BATTLEBOTS) or Related Field. Experience with computer science. Benefits for full-time positions: Paid vacation. Working Visa. 
Salary not specified | full-time | other | bachelor
Logo of lebbay
Customer Service Manager
Posted 2 weeks ago
lebbay shanghai, shanghai
Job summaryAzazie is looking to add an experienced Customer Service Manager to their growing team! The successful candidate will focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Representatives and Quality Assurance team. We need a Customer Service Manager who can take charge of our customer service department and foster positive relationships with our customers. If you know how to find unique ways to deal with customer complaints or concerns while effectively managing a growing team of 10 – 15 CSRs, you’d be a perfect fit for this position.About Azazie: Azazie, Inc. is on a mission reinvent shopping for bridesmaid dresses and wedding gowns! Our online-only store connects bridesmaids and brides with over 200 gowns in 60+ colors for bridesmaids, brides, and mothers of the bride. At Azazie, we believe that everyone deserves to don a gorgeous gown, regardless of size or budget. We carry standard sizes 0-30, and can make any of our dresses to your custom measurements. Every dress is made-to-order, making it a more sustainable and personalized option than off-the-rack retailers.Responsibilities: Directs and oversees all aspects of an organization's customer service policies, objectives, and initiativesDevelops service level standards focused on response times and issue resolutionEstablishes policies and procedures that produce high quality customer service delivery and that reflect industry best practicesEnsures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issuesAlign customer service activities and initiatives to support and enhance the objectives of the organizationRecruit, manage and develop customer service agentsMeasure Customer Service Representatives’ performance and make employment decisionsAdhere to and manage the approved labor budgetProvide feedback to the company regarding service failures or customer concerns.Provide feedback to Operations team to ensure all customers have accurate and timely information on order status and/or changesRequirements: 5 years of experience in Customer Service, 3 years in a supervisory/management roleBS degree in Business Administration or related fieldExcellent knowledge of management methods and techniquesProficiency in EnglishWorking knowledge of customer service software, databases and toolsAwareness of industry’s latest technology trends and applicationsAbility to think strategically and to leadStrong client-facing and communication skillsAdvanced troubleshooting and multi-tasking skillsSelf-motivated and self-directedPosition DetailsFull Time, permanent positionJob Type: Full-timeAttendance: 9:00AM-18:00PM, Five days a week Language: ENGLISH
12000 - 20000 RMB/Month | full-time | other | none
Logo of Eyebuydirect
Business Intelligence Manager
Posted 2 weeks ago
Eyebuydirect shanghai, shanghai
● Analysis of US and international online optical markets, competitors and value migration.● Analysis of consumer engagement, as well as new and returning customers. ● Product analysis of performance, structure, competitors and strategy for customers. ● Channel trend analysis for social media and search engines. Attribution modeling for all marketing channels and aggregation analysis. ● UI/UX analysis of website performance from different devices, behavioral data, usability testing and optimization. ● Google Analytics tracking of different projects. Skills: ● Ability to clearly communicate with business stakeholders, advise and apply best practices and set strategy for data and reporting solutions., ● Proficiency with Business Intelligence (BI) tools, Excel, PowerPoint, SQL, SQL Server and Google Analytics. , Language: Chinese English
25000 - 50000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Service Quality Control
Posted 2 weeks ago
Ctrip.com shanghai, shanghai
About the PositionWe are looking for an English Quality Control Specialist, who will ensure our customer interactions are aligned with Trip.com’s service and business objectives. By playing a key role in the service team, you will be standardizing communication processes and improving the customer experience.This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part of our dynamic and fast-growing team? Key Responsibilities• Evaluate advisor performance by monitoring communications with customers and system operations.• Provide constructive feedbacks to advisors, team leaders, and managers regarding communications, processes and systems.• Lead or participate in service quality and workflow improvement initiatives.•Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required.• Advocate the Trip.com culture both internally and externally.• Assist with ad hoc projects assigned by Team Leads / Supervisors. Requirements•Proficiency in English both verbal and written, Chinese is a plus.• Strong organization and time management skills.• Strong communication skills in 1o1 or public speaking.• A strong customer oriented mindset.• Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.).•Positive and forward-thinking attitude, with a diligent and results-orientated approach to work.• Previous experiences at contact centers and/or quality control roles preferred. Skills quality control Language • English, Fluent
10000 - 15000 RMB/Month | full-time | other | none
Logo of Shang Hai Hua Ding Food&Beverage Management Co Ltd
Assistant Manager of French Restaurant
Posted 2 weeks ago
Responsibilities1、 Responsibility for service quality, service standard, service process, material security, clocking-in, occupational etiquette, etc2、 To maintain profitability through increased sales and reduced costs whilst maintaining high pre-set operating standards;3、 Adhere to opening and closing procedures, Check the booking4、 Oversee the Implementation of standards as detailed in the departmental standards and procedures manual5、 Encourage and motivate staff to provide optimum service during all shifts6、 Understand knowledge of safety and health, safety and hygiene management for each stall inspection and summary evaluation;7、 Handle guest complaints, communication with the guests, the consent of the guest feedback;8、 To ensure that all staff receive regular training in compliance9、 To ensure that all staff have clear objectives and that their performance is reviewed regularly;10、Works with Superior on manpower planning and management needs11、Works with Superior in the preparation and management of the Departments budgetRequirements1、 At least 5yrs relevant experience in a Western restaurant;2、 Understand with relevant knowledge and restaurant and etiquette3、 Good communication skills and management ability4、 Good English, fluent Mandarin;5、 Exceptional personal hygiene and self-presentation;6、 Fun, honest and hard-working attitude.
13000 - 15000 RMB/Month | full-time | other | none
Logo of Changchun City ChengJi technology Co.,LTD.
Customer service(French/German/English)
Posted 2 weeks ago
【岗位职责】job responsibilities: 1、回复海外客户邮件。Reply emails from overseas customers in French/German/English/Italian/Spanish。 2、翻译产品说明书。Translate product description。 3、处理客户投诉 。.Handling of customer complaints。 【任职要求】:job specification1、母语为法语/西班牙语/德语/意大利语;Mother language is French/ Spanish / German / Italian.2、汉语有读写功底,能够与中国人沟通表达准确意思;Able to communicate in Chinese.3、电脑操作熟练,通晓互连网及办公软件;Familiar with computer,good with office software. Skills: Able to communicate in Chinese. Language: French/German/English/Italian/Spanish
5000 - 10000 RMB/Month | full-time | other | none
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