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Developer for beauty packaging project

中国法国工商会
Posted 5 months ago - 2384 views

Job Description :

Account Manager 


Requirements: 

Qualifications: 

• Bachelor degree or above in business administration or related field 


Experience: 

• Prefer having more than 2 year experiences in a customer service environment essential, preferably within a large international organization 


Skills and abilities: 

• English as mother language, additional fluency in any other languages as an advantage 

• Excellent communication and interpersonal skills 

• Demonstrable skill in independent problem-solving 

• Be able to express comprehensive ideas in a clear 

• Be able to establish and maintain effective relationships with team members and customers 

• Knowledge of customer service techniques and principles 

• Experience of managing in a collaborative team environment, delegating workloads and authorities 

• Familiar with CRM system 

• Self-motivated, patient and professional 

• Strong sense of responsibility and ability to work well under pressure 

• Must have advanced knowledge of Microsoft Word, Excel, PowerPoint

Desired profile :

Responsibilities: 

• Developing, coordinating and implementing first-class customer services 

• The achievement of all client led Service Level Agreements 

• Directly leading, developing, motivating, coaching, managing and organizing teams of Supervisor and Customer Service Advisers 

• The provision of statistical and analytical insights to help shape and drive the operations to succeed in meeting the client’s SLA 

• Maximizing productive efficiency within the company and improving on our current delivery and reporting processes 

• Ensuring the quality of customer service 

• Ensuring appropriate communication channels exist between the staff and customers 

• Build up customer relationship and ensure business continuity 

• Responsibilities may change as the business grows and so therefore any candidate will need to be able to adapt to the changing needs of the business 


Requirements

~3 years experience
no degree specified
full-time job
more than 15000 RMB/Month
beijing , beijing
health & fitness

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Developer for beauty packaging project in beijing

~ 3 years experience required - none - full-time - beijing, beijing