Director of English Tutor Operation & Service

Position Overview:

The Director of English Tutor Operation & Service is a position within the Online Tutoring Business Unit at ALO7. We are seeking an experienced leader with a HR business partner(HRBP) acumen to lead cultural change, build internal business partnerships, provide coaching/mentoring to develop others, and offer creative solutions to business issues.

Responsibilities:

Oversee the full cycle of English tutor recruitment, professional production, quality control, administration and payroll support. These tutors mostly work remotely on a part-time basis

Ensure performance standards and measurement to effectively inform the hiring process as well as employee rewards and recognition

Develop and implement organizational effectiveness strategies and programs that align with the strategic direction of the business

Develop performance goals and objectives that align to strategies and lead team by directing activity, including assigning and delegating work

Set direction for and lead an efficient performance management process and cycle designed to deliver effective feedback that will drive performance improvement

Collaborate and communicate with senior stakeholders to execute the strategies for talent production, performance, engagement, employee satisfaction and culture