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NSI Technical Support

Alten China
Posted 2 years ago - 2812 views

NSI (New Software Introduction) is the unit in PDU OSS inside Business Area Digital Services of Ericsson to provide superior product support and service.

NSI CHINA SH is looking for Ericsson Orchestrator design and support engineer who is obliged to be responsible for following:

Support CMCC 5G program in orchestration domain.

Develop heat template for VNFs

Provide support in product technical query and troubleshooting problems.

Register trouble report towards R&D

Provide on-site product integration support in customer delivery project.

Summarize the problems founded and provide preventive action proposals

customer support request according to the defined process

Collect feedback from customer side and submit to R&D program to continue improving product

BA+ telecom or computer science education background
Good at Linux system operation
Experience with networking (Configuring IPs / routes) on Linux, L2/L3 network trouble shooting.
Experience knowledge of Openstack
Experience with RedHat KVM/ VMware
Python scripting ability is must and Java programming skill is preferred.

Fluent oral and written English

Good communication and team work

Be able to work under pressure

Customer project/support experience is preferred.

This is China Shanghai based position.

Skills: Python, Linux, Java
Language: English


no work experience required
no degree specified
full-time job
8000 - 16000 RMB/Month
shanghai , shanghai

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NSI Technical Support in shanghai

~ 0 years experience required - none - full-time - shanghai, shanghai