Deal directly with customers either by telephone, electronically or face to face.
Welcome customers when they arrive at the center, and guide them for the duration of their visit.
Obtain and evaluate all relevant information to handle any customer inquiries.
Communicate and coordinate with internal departments.
Follow up on customer interactions.
Undertake basic data entry to open and update all customer accounts.
Complete other tasks assigned by your supervisor.
Skills: Bachelor ’s degree or above, medical related major preferred. Two years work experience preferred. Basic computer skills including Office WORD/EXCEL. Be passionate, professional and responsible in everything you do. Strong customer service and commun
Language: Mandarin, English
~ 0 years experience required - none - full-time - shenzhen, guangdong