Senior Global Internal Communications Manager
Up management :Senior Director, Brand Management Department
Base Location：Tianjin, China
Role and responsibility:
This is a strategic required role to work with global BU leaders and teams to cast corporate culture and CSR with constructive initiatives for Tines. This role will drive the development and execution of the Tien's internal communications strategy to build the employees’ morale, corporate culture value and corporate message delivery efficiency. Direct the internal communications plan in an increasingly diverse and growing organization.
The role sits in the marketing and communications team within the wider global business generation function. The internal comms lead will be both strategic and tactical as a whole. You will with stakeholders to source information and content as appropriate, align content and workable channels, and be the point person for any internal communications-related queries from BUs. The Global Internal Communications Manager will be responsible for developing a global internal communication strategy and supporting messaging framework to deliver company culture to every employee with creative long-term initiatives. You will need to integrate internal communications plan with effectively links key messages and helps reduce initiative fatigue across the functions team.
You will need to equip the BU leads to cast corporate culture, most updated business development and the Chairman’s strategic discourse to all Tiens employees worldwide. You will need to construct and provide guidance to the corporate leaders to deliver message with materials and inspirational content, injecting creativity to improve the impact of internal communications with a consistent message told in impactful ways. The role holder will also manage and execute day-to-day internal corporate communications including the intranet newsfeed, sourcing and writing engaging news features.
It is important that you are bright with a good academic background allied to proven internal communications and employee engagement in a global professional services organization.
The successful candidate will be:
Strong capability to critically assess new ideas and turn these ideas into compelling and relevant deliverables which deliver business impact and drive desired employee behavior.
Excellent writing skills are a must and the ability to put your points across to a very senior internal audience and persuade and advise them is also essential.
Passionate for deliver company value with a can do attitude.
Must be confident self-starter with the ability to partner well with key stakeholders to drive results.
Must be quick thinking, curious and innovative as well as comfortable managing ambiguity.
Developing, managing and implementing editorial strategy across internal corporate communications channels, working closely with the editorial team and with a specific focus on editorial content development
Developing strategic employee communication plans, deliverables and content such as key messages, internal articles, videos for global projects that are aligned with and support the broader company communication programs
Partnering with others in the Global Internal Communications team to create editorial content for wider internal communication materials while faithfully applying TIENS’ internal tone of voice and writing style approach to all communications
This team and role is a part of proactively building strong, positive relationships with key internal stakeholders of Corporate functions, the global Corporate Business Partners and Local Operating Companies to understand their internal communications needs and generate advocacy for internal communications initiatives
Driving and managing a number of communications projects and activities as required in support of the wider internal communications team and its strategic plan. This may include (but is not limited to) the following activities:
Strategy development and project management
Key message development
Internal issues management
Development of content for internal channels
Managing and supporting the development of internal communications team
Bachelor’s degree, preferably in Communications or a related field, with at least 8 years’ of internal communications or equivalent experience (as a team member and / or leader) with excellent writing, copy-editing and proofreading experience
Experience (minimum of 3 years) in a digital media , internet, tourism, big data, education, or health care industry communications environment, with a thorough grounding in the complexities and issues relating to operating in the global company.
Strong managerial experience in corporate communications, including oversight of a number of programs / projects simultaneously
Strong communication and presentation skills with a demonstrated ability to influence and persuade at senior levels internally
Desire to put people first and demonstrate the values of Tiens
Understanding of social media to apply those principles to internal communications
Up to 15-20% traveling will be required
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