Logo of GreatJobWall

customer service Jobs in China

Online search for "customer service" jobs, vacancies and work in China on the GreatJobWall.

41 jobs found
Logo of Beijing Darwin Property Management co., Ltd
Foreign customer service manager
Posted a day ago
1.Will be employed in Beijing high-end property service company, engaged in high-end hotel apartment customer service work;2.Working place and region: the main working place is the US federal apartment on the first east third ring road.3.Working hours: 5 days per week, Tuesdays to Saturdays, Sundays and Mondays off; Daily working hours: 10:00am - 6:30 PM;4.Specific work content:As the foreign customer service manager of the company, I suggested to patrol the lobby of the US federal apartment. Reception of owners and guests; Reply to relevant inquiries; Handle complaints;Organize and participate in community activities;Propose service enhancement options;Temporary participation in customer service of other projects of the company;Other work arranged by the company during working hours;Post requirements:1.women,25-40,Europe or America,2.Proficient in Chinese and English, no barriers to communicate with Chinese and foreign guests;3.Experience in hotel or other service industry is preferred;4. Good communication and collaboration skills, cheerful personality;5.Meet the requirements for foreigners working in China;6.Be in good health and meet the physical examination requirements of the service industry; Skills hotel、 Property、 real estate、 Service industry Language • Chinese, Conversational var TIAOJIAN_NUM =0;
15000 - 18000 RMB/Month | full-time | Other | none
Logo of Ctrip.com
Customer Service QA Specialist
Posted 7 days ago
Ctrip.com shanghai, shanghai
Quality Assurance Specialist (English/Cantonese/Japanese/Korean for each)Core Responsibilities Responsible for collecting quality assurance reports of each language team. Ensure the truth and accuracy of QA reports Responsible for the output of QA related reports Timely feedback to QC on problems found in quality inspection and calibration. Collect and report the problems of service team, and raise suggestions for improvement or rationalization. VOC reports on a daily basis. Raise suggestions to training team regularly and assist in follow-up of training effectiveness. Participate in creating the QA/QC standards and continuously optimize them according to business requirements. Refine service terminology, skills, scripts, and collect excellent recordings to reserve materials for training team. Complete other work assigned by line managers.Key Qualifications and Experience College degree or above. Good capability of English/Cantonese/Japanese/Korean in listening, speaking, reading and writing skills, as well as English or Chinese language skills. More than 2 years’ experience in call center or quality control, flexible policies for outstanding ones. Good data analysis and operation ability, and able to independently work out and process all kinds of analysis reports. Good communication skills, execution and pressure resistance. Good at logical thinking and judgment. Be conscientious and responsible, and good spirit of collaboration. Language • English, Fluent • Japanese, Fluent • Korean, Fluent
10000 - 15000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Service Advisor-Arabic
Posted 3 weeks ago
Ctrip.com shanghai, shanghai
About the Position We are looking for an Arabic Customer Advisor, who will be supporting Trip.com’s customers for products from hotel reservations to flight tickets to everything about travel. As the voice of Trip.com, you will use your interpersonal skills and passion to let travelers trust us to take care of their trip. This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part our dynamic and fast-growing team?Key Responsibilities • Assist customers with their inquiries and concerns in Arabic via phone, chat, or email; • Communicate effectively with customers, showing empathy and patience; • Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required; • Advocate the Trip.com culture both internally and externally; • Assist with ad hoc projects assigned by Team Leads / Supervisors.Requirements • Proficiency in both verbal and written Arabic, fluent in Chinese or English; • Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day; • Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays; • Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.); • Positive and forward-thinking attitude, with a diligent and result-orientated approach to work. Skills Customer service sense Language • Arabic, Fluent • English, Fluent • Chinese, Fluent This job has specific requirements you’ll need to meet to be eligible for consideration. Check the following before applying. international business international working environment **You must check and pass the requirements above before you can apply** var TIAOJIAN_NUM =2;
10000 - 13000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Service Advisor-Night Shift EN
Posted a month ago
Ctrip.com shanghai, shanghai
About the PositionWe are looking for an English Customer Service Advisor - Night Shift, who will be supporting Trip.com’s customers located in the Western Hemisphere for products from hotel reservations to flight tickets to everything about travel. As the voice of Trip.com, you will use your interpersonal skills and passion to let travelers trust us to take care of their trip.This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part our dynamic and fast-growing team? Key Responsibilities• Assist customers with their inquiries and concerns in English via phone, chat, or email;• Communicate effectively with customers, showing empathy and patience;• Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;• Advocate the Trip.com culture both internally and externally;• Assist with ad hoc projects assigned by Team Leads / Supervisors.Requirements• Able to work independently and effectively during night and overnight shifts;• Proficiency in both verbal and written English;• Have a passion for helping and supporting others. You gain a sense of fulfilment from saving someone’s day;• Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;• Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);• Positive and forward-thinking attitude, with a diligent and result-orientated approach to work. Skills: Customer Service, OTA Language: English
13000 - 15000 RMB/Month | full-time | other | none
Logo of Hangzhou Kelun Electronics Co., Ltd.
Customer service
Posted a month ago
Position Title:Customer service/operationJob Responsibilities:1、Assist colleagues to optimize company website, improve website contents and copywritingsCompose articles to promote the activities and products on the company websites.2、Responsibility for online marketing and maintenance on company brand and products on Facebook, Twitter, YouTube, Instagram, overseas forum, blog, etc. including but not limited to making posts, scheduling posts, launching activities, marketing, so as to increase the CTR, fans and interaction and the popularity.3、Potential markets research,Increasing brand awareness,researching new and existing markets, develop new markets and new customers based on the corresponding language and maintain the company's old customers.Qualifications:1、Passionate for Internet, social and collaboration technologies.2、Entrepreneurial spirit, outgoing, likeable, presentable, humble and naturally capable of easily interacting with others.3、Strong interpersonal skills with a desire to work cross-functionally and in teams.4、Take the initiative to get things done, have a high sense of responsibility.other requirements:1、Marketing or e-related majors is a plus.2、Engaged in electronics related industries is a plus.3、Marketing and sales experience is a plus.4、Website copywriting experience is a plus. Skills: Digital Marketing, Social Media, Business Development Language: Russian / French / Arabic / Portuguese at native, Chinese or English is Fluent
10000 - 15000 RMB/Month | full-time | other | none
Logo of Zhejiang Asia Pacific Hotel Property Service Limited company
Customer Service
Posted a month ago
ResponsibilitiesPerform informal and formal needs assessments for each customer to recommend appropriate goods and servicesDevelop a rapport with customers, demonstrating a friendly and helpful manner to put them at easeMaintain a neat and clean appearance to represent a positive image of the company and its brand at all timesParticipate in training and professional development and put new skills to immediate and meaningful useFoster a positive and pleasant working relationship with members of the customer service sales teamFamiliarize yourself with current information about services and products available for customersAccurately record customer demographics, sales orders, or other information digitally or in written form Skills We need to be able to smile. Not able to speak Chinese is OK. var TIAOJIAN_NUM =0;
3600 - 4000 RMB/Month | part-time | Other | none
Logo of Guangzhou Danxiao Information Technology Co., Ltd
Customer Service Associate
Posted a month ago
Responsibilities:1. Prepare for customer inquiries by studying products, services, and customer service processes.2. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; as well as verifying the customer's understanding of the information you have provided.3. Create trouble-shooting guides for common issues customers are experiencing4. Improves service quality by recommending improved processes Work Permit ProvidedRequirements: 1. Native English Speaker2. Excellent written communication skills – impeccable English grammar3. Ability to take complicated ideas and make them easily understandable4. Excellent typing skills5. Excellent customer service skills, including maintaining focus on the customer's issue in a fast-paced environment6. Flexible with the working schedule; may be expected to work weekends, holidays and events
10000 - 15000 RMB/Month | full-time | customer service | none
Logo of Zhejiang Menglei Import&export co.,ltd
Customer Service
Posted a month ago
ResponsibilitiesPerform informal and formal needs assessments for each customer to recommend appropriate goods and servicesDevelop a rapport with customers, demonstrating a friendly and helpful manner to put them at easeMaintain a neat and clean appearance to represent a positive image of the company and its brand at all timesParticipate in training and professional development and put new skills to immediate and meaningful useFoster a positive and pleasant working relationship with members of the customer service sales teamFamiliarize yourself with current information about services and products available for customersAccurately record customer demographics, sales orders, or other information digitally or in written formCommunicate with clients in Chinese or refer them to a capable member of the teamQualifications2+ years of customer service or sales experience preferredAbility to cooperate with and support other members of customer service teamStrong verbal communication skills in English. Willingness to interact daily with customers from a wide range of cultures and backgroundsMust be comfortable working independently and making minor decisions without direct supervisionGood sense of organization and keen attention to detailKnowledge of customer service best practices and desire to participate in trainings and professional developmentAbility to perform well in a fast-paced working environment
18000 - 30000 RMB/Month | full-time | other | none
Logo of Ctrip.com
Customer Service Representative-Korean
Posted a month ago
Ctrip.com shanghai, shanghai
Core Responsibilities Serve Korean speaking clients for inquiries on different Ctrip products (flights, hotels and trains) and questions on their bookings; Solve the problems for clients via Call, Chat and Email; Handle clients problems with empathy and patience in a goal-driven environment;  Work as part of a high-performing team, supporting and helping colleagues when required; Attend regular team updates; Keep up-to-date with latest promotions and initiatives;  Read, understand and follow the Company Policies and Procedures; Assist in ad hoc assigned projects.Key Qualifications and ExperienceEssential college graduated or above;  Strong communication skills in Korean and English, both verbal and written; Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills; Proficient typing abilities with a better than average Korean - typing speed; Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes; Ability to listen and build rapport quickly; Enthusiastic yet conscientious and diligent approach to work; Completer-finisher with a good attention to detail.Desirable Ability to touch-type; Passionate about travelEmployee benefits  Variable training courses; Paid annual leave; Attendance meal allowance; Annual on-target bonus. Language: Korean, English
8000 - 12000 RMB/Month | full-time | other | none
Logo of Beijing Darwin Property Management co., Ltd
Customer service manager
Posted a month ago
Job Responsibilities:1. Assisting the company and its commercial and marketing departments in their business development; 2. Attending important meetings and exchange activities in cooperation with the company, and its commercial and marketing departments; 3. Providing work suggestions with international, hotel and aesthetic standards, based on the company's business situation;4. Hotel management or related work experiences are preferred.Job Requirements:1. Foreigners fluency in English and Chinese;2. Knowledge of property management, hotel and related industries;3. Good appearance and temperament, regardless of gender. Skills: Experinces in hotel management and property management Language: Fluency in Chinese and English
15000 - 25000 RMB/Month | full-time | other | none